Geo-Restrictions Policy
Last Updated: April 24, 2025
This Geo-Restrictions Policy explains how Selvion ("we," "us," or "our") implements geographical access limitations to our services and content. By accessing our platform, you acknowledge and agree to these restrictions.
1. Purpose of Geo-Restrictions
We implement geo-restrictions for various reasons, including but not limited to:
Legal Compliance: To comply with international laws, regulations, and licensing requirements that govern our services in different jurisdictions.
Content Licensing: To honor intellectual property rights and licensing agreements that may limit content availability to specific geographic regions.
Service Quality: To ensure optimal service delivery and user experience within supported regions.
Business Operations: To align our service offerings with our operational capabilities and strategic business decisions.
2. How Geo-Restrictions Work
We determine your geographic location using technical methods including:
IP Address Analysis: Your internet protocol address is evaluated to identify your approximate geographic location.
Registration Information: Data provided during account registration, including billing addresses and contact details.
Payment Methods: Geographic information associated with your payment instruments.
Device Settings: Location data from your device settings where explicitly permitted.
These methods are applied individually or in combination to determine access eligibility.
3. Restricted Territories
Access to our services may be restricted or prohibited in certain countries, regions, or territories. Restrictions may apply to:
Complete Service Access: Full platform unavailability in designated regions.
Specific Features: Limited functionality or feature sets based on location.
Content Availability: Restricted access to certain educational materials, masterclasses, or resources.
Payment Processing: Limitations on accepted payment methods from specific regions.
We reserve the right to modify restricted territories at any time without prior notice.
4. Prohibited Activities
Users are expressly prohibited from:
Circumvention Attempts: Using virtual private networks, proxy servers, or similar technologies to bypass geo-restrictions.
False Information: Providing inaccurate geographic information, billing addresses, or identity details to access restricted services.
Account Sharing: Sharing accounts with individuals in restricted territories to enable unauthorized access.
Technical Manipulation: Employing any technical means to obscure, falsify, or misrepresent your actual location.
Violation of these prohibitions may result in immediate account suspension or termination without refund.
5. Access Verification
We reserve the right to verify your geographic location at any time through:
Periodic Checks: Regular automated verification of IP addresses and access patterns.
Identity Verification: Requests for documentation confirming your physical location or residence.
Payment Verification: Review of billing information and payment method geographic origin.
Usage Monitoring: Analysis of access patterns indicating potential geo-restriction violations.
Failure to cooperate with verification requests may result in service suspension.
6. Service Modifications
We may modify geo-restrictions based on:
Regulatory Changes: Updates to applicable laws or regulations in any jurisdiction.
Licensing Updates: Changes to content licensing agreements or intellectual property rights.
Operational Decisions: Strategic business decisions regarding service expansion or contraction.
Technical Capabilities: Infrastructure developments affecting our ability to serve specific regions.
Such modifications may occur without advance notification. Continued use of our services constitutes acceptance of updated restrictions.
7. Consequences of Violations
Violation of this Geo-Restrictions Policy may result in:
Immediate Suspension: Temporary or permanent suspension of your account and access privileges.
Account Termination: Complete closure of your account without refund of fees paid.
Service Denial: Refusal of future service applications or registrations.
Legal Action: Pursuit of legal remedies for breach of terms, fraud, or unauthorized access.
Data Retention: Retention of violation records that may affect future service eligibility.
We reserve all rights to enforce compliance with this policy.
8. Refunds and Cancellations
Geographic restrictions impact refund eligibility as follows:
Pre-Purchase Restrictions: No refunds will be issued if you purchase services from a restricted territory.
Location Changes: Relocation to a restricted territory does not entitle you to refunds for remaining service periods.
Service Modifications: Implementation of new geo-restrictions does not automatically qualify for refunds unless otherwise stated.
Violation-Based Termination: Accounts terminated for geo-restriction violations are not eligible for refunds.
Refund requests are evaluated individually in accordance with our refund policy.
9. Technical Limitations
You acknowledge that:
Detection Accuracy: Geographic detection methods may not be perfectly accurate in all circumstances.
False Positives: Legitimate users may occasionally be incorrectly identified as accessing from restricted locations.
Resolution Process: We provide reasonable processes to address false restriction applications.
No Guarantees: We do not guarantee uninterrupted access even from permitted territories.
Users experiencing technical issues related to geo-restrictions should contact support immediately.
10. International Data Transfers
Geo-restrictions do not prevent:
Data Processing: Processing of your personal data in accordance with our privacy policy.
Cross-Border Transfers: Transfer of information across international borders for service delivery.
Third-Party Services: Use of third-party service providers located in various jurisdictions.
Your data handling remains subject to our privacy policy regardless of geographic restrictions.
11. Changes to This Policy
We reserve the right to modify this Geo-Restrictions Policy at any time. Changes become effective immediately upon posting to our website. Material changes may be communicated through:
Email Notification: Messages sent to your registered email address.
Platform Notices: Prominent announcements on our website or platform.
Account Alerts: In-platform notifications upon login.
Continued use of our services following policy changes constitutes acceptance of modifications.
12. Contact Information
For questions, concerns, or issues related to geo-restrictions, contact us:
Email: info@selvion.online
Phone: +44 1332 340009
Address: Marina Keep, Portsmouth PO6 4TH, United Kingdom
We endeavor to respond to all geo-restriction inquiries within a reasonable timeframe.
13. Severability
If any provision of this Geo-Restrictions Policy is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this policy shall otherwise remain in full force and effect.
14. Governing Law
This policy is governed by and construed in accordance with applicable laws. Geographic restrictions do not alter the governing law provisions in our terms of service.
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Geo-Restrictions Policy.